Terms of Service
Effective date: March 21, 2026
Acceptance of terms
By creating an account or using CompetitorTracker ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.
Description of service
CompetitorTracker is a competitive intelligence tool that monitors publicly accessible competitor websites, pricing pages, and job listings on your behalf, and delivers AI-generated summaries via email.
We provide the Service "as is." While we aim for high availability and accuracy, we make no guarantees about uptime, the completeness of monitoring, or the accuracy of AI-generated content.
Acceptable use
You may only use CompetitorTracker to monitor publicly accessible web pages. You agree not to:
- Submit URLs that require authentication or circumvent access controls - Use the Service to monitor pages in violation of those pages' terms of service - Attempt to reverse-engineer, scrape, or abuse the CompetitorTracker API - Use the Service for any unlawful purpose or in violation of any applicable law
We reserve the right to suspend or terminate accounts that violate these terms.
Accounts and security
You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized access to your account.
You must be at least 18 years old to use the Service.
Free plan and paid plans
The free plan allows monitoring up to 5 competitors with a weekly digest.
Paid plans are billed monthly. You may cancel at any time; access continues until the end of the current billing period. We do not offer refunds for partial periods.
We reserve the right to modify pricing with 30 days' notice.
Intellectual property
The Service, including its design, code, and content, is owned by CompetitorTracker. You retain ownership of any data you provide (competitor URLs, account information).
AI-generated digest content is provided to you for your personal business use. We make no representations about copyright ownership of AI outputs.
Limitation of liability
To the maximum extent permitted by law, CompetitorTracker shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
Our total liability for any claim arising out of or related to the Service shall not exceed the amount you paid us in the 3 months preceding the claim.
Termination
You may terminate your account at any time from the Settings page. We may terminate or suspend your account for violation of these terms, with or without notice.
Upon termination, your data will be deleted within 30 days, except where we are required by law to retain it.
Governing law
These Terms are governed by the laws of the European Union and the jurisdiction in which CompetitorTracker is registered. Any disputes shall be resolved in the courts of that jurisdiction.
Changes to terms
We may update these Terms from time to time. For material changes, we will notify you by email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.
Contact
Questions about these Terms? Use the contact form at competitortracker.co/contact.